Our shipping policy ensures that your orders are delivered in a timely manner.

For customers within Australia, we offer both Standard and Express shipping options.

With Standard shipping, please allow 7-14 business days for your order to arrive.

Express shipping will take 3-5 business days.

For international orders, we also provide Standard and Express shipping services.

With Standard shipping, please allow 14-21 business days for your order to be delivered.

Express shipping will take 7-10 business days. Rest assured, we strive to deliver your products as quickly as possible, ensuring a smooth and efficient shopping experience.

 

If any items in your order have been received in an unsatisfactory condition, please let us know within 7 days of your order being received. Please send your order number, and clear photos of the damaged item. 

Damaged items will be required to be returned and will be checked and verified at our warehouse. If all of the return requirements have been met, your refund should be processed within 14 days of the items being received and verified. Please also send a copy of the receipt for the shipping costs as this will be re-imbursed to you.

Please note we cannot consider cases reported after 7 days of the receipt of your items. Please do not dispose of the items as you may need to return them to be eligible for a refund.